1: Q: Is your company a factory?
A: Yes, we are a machinery factory that located in Guangzhou city, China.
2: Q: Do you have certificates ?
A: Yes. CE, ISO, GMP quality.
3: Q: What are the payment methods?
A: T/T, L/C, Western Union is accepted. For regular order, 50% front payment, 50% balance before shipping.
4: Q: What's the lead time ?
A: Usually our delivery time is around 30 to 45 working days.
5: Q: Do you support OEM/ODM?
A: Yes, we can accept OEM/ODM.
6: Q: How to pay Express Charge if order samples ?
A: If you have DHL, FEDEX, TNT, UPS account, samples would be sent under freight collected through your account.
If you don't have DHL, FEDEX, TNT, UPS account, we have to calculate freight cost with EXPRESS Company first, before we send the machine, you could pay freight charge directly to our company account.
7: Q: Deliver goods by air or by ship ?
A: Both are okay, you would choose your agent or we would arrange for you.
8: Q: How to visit your factory ?
A: You can visit our factory at work time, just make an appointment with our sales persons. Any more questions, pls feel free to contact us.
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